ELITE IVF Privacy Policy
Last Updated On 14-Apr-2025
Effective Date 14-Apr-2025
This Privacy Policy describes the policies of ELITE IVF USA INC, 7150 E. Camelback Rd, Suite 444, Scottsdale, Arizona 85251, United States of America (the), email: [email protected], phone: +1-866-354-8348 on the collection, use and disclosure of your information that we collect when you use our website (www.elite-ivf.com). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Information We Collect
We will collect and process the following personal information about you:
- Name
- Mobile
- Date of Birth
- Address
- Gender
- Age
- Marital status
How We Use Your Information
We will use the information that we collect about you for the following purposes:
Communication/ Promotional information from us to you only
Administration info
Share your basic information which will be anonymized and not reveal your identity, as needed, to the relevant parties during the normal course of business involved in our core service offering
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which you grant consent unless we are required to do otherwise by law.
How We Share Your Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
Analytics
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
Retention of Your Information
We will retain your personal information with us for 90 days to 10 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Your Rights
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at [email protected].
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Security
The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Third Party Links & Use of Your Information
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Grievance / Data Protection Officer
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at [email protected]. We will address your concerns in accordance with applicable law.
SMS Text Messaging Privacy Policy
This section describes how ELITE IVF (“we,” “us,” or “our”) collects, uses, and protects information obtained through our SMS text messaging program.
- Information we collect
When you opt in to receive text messages from ELITE IVF, we collect your mobile phone number and any information you provide through our communication with you. - How we use your information
We use this information only to send you SMS or MMS messages related to our services, appointments, and updates. This may include informational and conversational text messages between you and our staff. - How we share information
We may share your information only with vendors or service providers who help us deliver mobile messages (such as messaging platforms or phone carriers).
Mobile opt-in information will not be shared with third parties for marketing purposes. - Contact information
You can contact us regarding SMS privacy matters at:
[email protected]
+1 (866) 354-8348 - Data Retention
We retain SMS consent and opt-in data for as long as needed to comply with applicable laws or carrier requirements. - Your Choices
You can opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us using the details above. - Message Frequency and Charges
Message frequency may vary depending on your interaction with our staff.
Message and data rates may apply depending on your mobile carrier.